Join us any Tuesday and receive 3X points on all quarter slot machines all day. Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. We currently have 4 bonuses from Bonanza City Casino in our database, which you can find in the ‘Bonuses’ part of this review.
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Players can use 19 payment methods, including Visa, Mastercard, Bitcoin, Skrill, and Ethereum, ensuring reliable payments and fast withdrawals. Customer support is available 24/7 in English, German, and French. With its growing reputation, Bonanza City Casino is a solid choice for players seeking a fresh and licensed online casino experience. The player from Japan deposited €767 to claim a ‘1st Deposit Highroller Bonus’, believing he was eligible based on the terms of use, which did not mention any restricted countries. However, after his inquiry, the casino changed its terms to restrict Japanese users and demanded that he withdraw three times his deposit without providing the bonus.
- Based upon our estimates and collected information, we consider Bonanza City Casino one of smaller online casinos .
- If you use some ad blocking software, please check its settings.
- These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
- Since it’s one of the new online casinos, it’s too soon for us to give it the same Safety Index rating as we give to already established casinos.
- Sadly, our database currently has no user reviews for Bonanza City Casino.
- Providing a vast game selection, reliable customer care, and a user-friendly platform, the house ensures members get an unrivaled experience.
Bonanza City Casino Review
They did eventually pay out, so I’m not going to waste time arguing to keep a casino account. I also won something in one of their tournaments that I can’t even use, but whatever. They’ve paid me now, but there’s been no explanation as to why my account was closed. You can deposit thousands of euros as long as you keep losing, but as soon as you win a significant amount, they just ban your account. There’s also a lot of speculation linking Hollycorn to Russian cybercriminals. When selecting where to play and which bonus to claim, we advise taking into account the casino’s Safety Index, which shows how safe and fair it is.
Customer Support
We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino’s Safety Index. Bonanza Game Casino houses dozens of games, catering to the diversifying preferences of gambling addicts. From slots to jackpots, tables, and live games, all exciting titles are available. Remember, all products come from the most famous houses in the world of gambling. Some include Microgaming, Yggdrasil, Pragmatic Play, Kalamba Games, Nolimit City, Hacksaw, Gamzix, Playtech, Ezugi, Blueprint, and Quickspin.
Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint. I was not satisfied with this and protested, but their support department has not changed their response even after two days, so I would like to ask for help. Casinos usually block the account whenever they need to investigate. If there is no movement regarding your withdrawal, please let us know and our complaint team will try to Bonanza City Casino investigate. Take a look at our Bonanza City Casino review to learn more about Bonanza City Casino, its user reviews, fairness of T&Cs, and more. Discuss anything related to Bonanza City Casino with other players, share your opinion, or get answers to your questions.
- The complaint was rejected as there was no further assistance possible after the funds were returned to the casino balance.
- We did not find any unfair or predatory rules in the Terms and Conditions of Bonanza City Casino during our review.
- Players can use 19 payment methods, including Visa, Mastercard, Bitcoin, Skrill, and Ethereum, ensuring reliable payments and fast withdrawals.
- In our evaluation, we factor in both the casinos’ size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
- Casinos usually block the account whenever they need to investigate.
- More importantly, there’s a weekly cashback system that works for both standard and live games.
- Here are the details of all promotions available at the gaming site.
In our Bonanza City Casino review, we carefully went through and inspected the Terms and Conditions of Bonanza City Casino. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them. Join us any Sunday and receive 3X points on all penny slot all day. Yes, they closed my account before processing the withdrawal, which was obviously concerning.
Bonanza City Casino bonuses
The size and revenues of an online casino are important, because small gambling websites can theoretically struggle to pay out big wins to especially lucky players. On the other hand, big casinos should have sufficient cashflow to pay them out. The player from Italy had been waiting for a withdrawal for less than two weeks. The issue was addressed by advising the player that withdrawals might take time due to processing delays or KYC verification. The player ultimately canceled the withdrawal and continued playing, resulting in the loss of the funds. The complaint was rejected as there was no further assistance possible after the funds were returned to the casino balance.
As I already mentioned, Bonanza City Casino has been opened relatively recently, which makes it difficult to conclusively judge its qualities, positives and imperfections. The casino will have this rating until enough time passes or until the casino does anything that reveals its good or bad qualities. Bonanza City Casino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization. No matter how superb a gaming portal is, you’ll experience difficulties. You can reach the Bonanza Game Casino service crew via two avenues – email and live chat.
If no balance was left there, the casino can really decide to close any account; it is up to them, actually. I was told that the account is closed with no possibility of reopening. Bonanza City Casino has a gambling license issued by Curaçao Gaming Control Board in Curaçao. We did not find any unfair or predatory rules in the Terms and Conditions of Bonanza City Casino during our review.
Take a look at our full Bonanza City Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences. When reviewing and assessing Bonanza City Casino, our independent casino review team has weighed its advantages and drawbacks following our casino review methodology. After thoroughly reviewing Bonanza City Casino, we have marked it as a Fresh casino. Since it’s one of the new online casinos, it’s too soon for us to give it the same Safety Index rating as we give to already established casinos.
Although claiming offers from this casino should generally be safe, we still need to get more information on it to be able to vouch for its safety. If safety is an important parameter for you, you might want to consider looking at other online casino bonuses for now. Based upon our estimates and collected information, we consider Bonanza City Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever).
Besides the extensive game catalog and decent perks, Bonanza Game Casino features various banking options. Crypto operations are hassle-free and anonymous, guaranteeing confidentiality. On the other hand, fiat processing times rely on various factors. All communication from us will be through this official complaint thread or the official email addresses provided in your case.
More importantly, there’s a weekly cashback system that works for both standard and live games. Each level brings its own set of perks — personal bonuses, prizes, and other rewards. During our testing, we always contact the casino’s customer support and test their responses to see how helpful and professional they are.